JoyWelle Terms, Conditions & Session Policies
Self-improvement requires commitment on your part, and you must be willing to change in a positive way if you are to receive the full benefits of Energy Healing.
In-person energy healing sessions are given fully clothed on a massage table and should not be mistaken for a massage. Distance healing sessions are conducted via Zoom and are also fully clothed. Clairvoyant Readings + Healing Sessions and Spiritual Coaching sessions and workshops are conducted via Zoom and are conversational in nature.
For Intuitive Energy Healing/Reiki and Breathwork:
Please wear comfortable clothing as you will be laying down during session.
Please have clean socks for in-person session.
Please bring water and a clean towel.
Please wear deodorant and refrain from wearing strong fragrance / heavy perfume or cologne for in-person sessions.
Please refrain from having a large meal, a lot of caffeine or consuming alcohol before session.
Please remove jewelry for session.
For Clairvoyant Reading + Healing Sessions: All readings are Spirit led and we all have free will. It is essential to surrender expectations, and arrive with an open mind and open heart, as you will receive what is meant for you to receive each session. All readings and information given are for entertainment and exploratory purposes only. There is no guarantee to the accuracy of any reading.
Please ensure cell phones are off or on silent during session to create a peaceful and relaxing environment for everybody.
Reiki, Breathwork, Intuitive Energy Healing and / or Clairvoyant/Intuitive Reading + Healing Sessions, Spiritual Coaching / mindset work do not replace conventional medical/ psychological/veterinary treatment, they complement and support traditional medicine.
All private 1:1 Intuitive Energy Healing/Reiki, Breathwork and / or Clairvoyant Reading + Healing Sessions / Spiritual Coaching / Workshops are for individual use only and may not be attended by multiple participants or transferred to another party.
Payment, Refund, and Cancellation Policies
1. All sessions, session packages, corporate events and wellness retreats are payable in full in advance of session, retreat, or event. In the case of a session package, package must be paid in full prior to the first session.
2. In the case of session packages, sessions must be used within the below timeline, from the date of payment. Any unused sessions will be forfeited if not used by the expiration date confirmed once payment is confirmed:
Six session packages – sessions must be used within 4 months of payment received
Twelve session packages – sessions must be used within 8 months of payment received
3. All cancellations for private sessions require 48-hour notice or full session fee will be charged. In the case of packages, session will be forfeited, and no refund or credit will apply within the package terms.
4. Sessions begin and end promptly as scheduled and there is no make-up time. There is a 15-minute grace period for late arrival and session will end promptly at the original scheduled time. For Clairvoyant Readings, there is a 10-minute grace period for late arrival and session will end promptly at the original scheduled time. If you arrive after the grace period, the session will be cancelled and full session will be charged. No refunds or credits apply.
5. In the case of an emergency, private sessions will be cancelled and rescheduled for another time. This will be extended a maximum of 1 time for individual sessions and a maximum of 2 times for package holders. Session will not be refunded and will be credited for a future time.
6. All cancellations within 48 hours and no shows for private sessions, including emergencies, will incur a minimum $100 fee to cover space rental cancellation when applicable.
7. No refunds, returns, or amendments on any services or packages purchased. Sessions may not be transferred to another party. Any sessions that are not used before any package expiration date will be forfeited.